This session is about effective communication, discover your staff strengths and how to handle conflicts. 

We will deal with the following issues:

  • What is a real encounter and a dialogue?
  • To understand that differences are valuable
  • Who am I, and how can I be effective and positive in my judgement and communications?
  • Effective communication styles with the use of DISC

Preparation:

Available:

Additional preparation possibilities:

  • The book Core Qualities, by Ir Daniel D. Ofman